Short answers to the questions we hear most. Prefer to talk? Sarah, our concierge, is on every page.
Sarah can help right away, or write to us at hello@lemyn.com.
It kills 99.9999% of many illness-causing germs in 15 seconds. That is a log-6 result, tested and documented by an independent lab. In practical terms, it leaves a hundred times fewer germs behind than a 99.99% sanitizer. The formula is medical grade, made with organic sugar-cane alcohol at 70% v/v, and every batch is tested by an independent lab before it ships.
It means the gel is tested to the standard written for healthcare personnel, and it exceeds the standard the OTC monograph sets for them. That is why nurses, nurse practitioners, dentists, medical practices and tattoo artists, the people who use the most sanitizer, buy it for themselves. It is made in our own FDA-registered facility in Florida, freshly made in the USA in small batches.
Yes. It is clinically proven safe for sensitive skin, ages 3 to 99+. It is dermatologist tested, hypoallergenic and non-irritating. Two clinical studies stand behind that: fifteen weeks on sensitive skin, and children from age three.
No. The alcohol does the cleaning while six moisturizers look after your skin: aloe, organic glycerin, hyaluronic acid, jojoba, avocado and sunflower. It sinks in like a serum and leaves hands soft, never tight, never sticky. People who use it thirty times a day say their hands still feel good at the end of it; it is the second thing reviewers write about, after the scent.
It smells of real orange: a fresh citrus scent, as if you had just peeled an orange. There is no synthetic fragrance and no dyes; the citrus orange scent comes from the ingredients themselves. In over 2,750 reviews it is what customers mention most. Citrus orange is the one scent we make today, and a spray is coming soon.
It is made with 97% organic ingredients, and the alcohol is 100% USDA organic sugar-cane alcohol, USP pharma grade. The gel is UL ECOLOGO certified, which is third-party audited, and a USDA Certified Biobased Product with 100% biobased content. It is also vegan and cruelty-free, never tested on animals.
The active ingredient is organic sugar-cane alcohol, USP pharma grade, at 70% v/v. Alongside it: organic aloe, hyaluronic acid, organic USP-grade glycerin, organic avocado, jojoba and sunflower oils, real orange oil, and vitamins E and B5. What is not in it: fillers, dyes, synthetic fragrance, harmful impurities (we test every batch) or anything chosen because it was cheap. Thousands of ingredients are on our never list; we hold to US and European standards, and our own list goes further.
It is one formula in four bottles. The 12 oz pump is the big one for home, the kitchen sink, the front door or the front desk. The 8 oz pump fits a car cup holder and works one-handed at a desk; it is also the pick for families. The 8 oz flip top closes with a cap for a purse or bag. The 2 oz is for travel: pocket, coat or carry-on. Our pumps have a twist lock: turn it closed and it will not spill.
Argireline is our first choice for fine lines and expression wrinkles. It is a Youth Peptide Face Oil with Argireline® (acetyl hexapeptide-8), a peptide you apply to the skin that softens the look of expression lines over time, for a smoother, rested look without needles. A marine botanical complex adds dewy hydration, and plant squalane locks moisture in. For the evening, Retinol² is the natural partner for smoother texture and renewal.
The treatment serums (Argireline, Retinol², Nº Uno and Rose Oil) are built on actives with their own clinical studies; they are the products that show results for lines, firmness and texture. The Vitamin C face oils (Golden Jojoba, Marula, Plum Kernel and Prickly Pear) carry the same THD Vitamin C in a single organic carrier oil. They are for daily brightness, glow and antioxidant protection, plus the benefits of the oil itself, and make a good morning partner to a treatment serum.
Every one of our eight face oils contains THD Vitamin C (tetrahexyldecyl ascorbate), the gold-standard form of Vitamin C, which reaches deeper into the skin. We do not publish the percentage. Every serum carries THD at a level that delivers its clinically proven results. The oils are bottled in patented violet glass that keeps the light out, so every drop stays potent, with no preservatives and no fillers.
Yes. Retinol² is a gentle 2% retinol face oil made with an advanced, stabilized retinol (retinyl linoleate) that holds up better and travels deeper than ordinary retinol. It is formulated to avoid the redness, dryness and peeling retinol is known for, so it can be used evening after evening on sensitive skin. Fine lines look softer, skin looks smoother and more even, and it helps fade dark spots and uneven tone. It suits normal, dry, combination and oily skin, including breakout-prone skin.
After cleansing, apply a few drops. A simple routine: a Vitamin C face oil in the morning for brightness and antioxidant protection, and Retinol² or Argireline at night. Any of the serums can be used morning or evening. Argireline is feather-light and layers well under skincare and makeup, and Rose Oil works both morning and night.
Each face oil comes in 30 ml or 15 ml; the 15 ml is the size to try. Every one is freshly made by hand in small batches in Florida, vegan and cruelty-free, and your first order is risk-free for 30 days.
Three blends, created by Stephanie, a chemist and certified aromatherapist. Sleep is warm and soft, to let go of the day: lavender, bergamot, patchouli, palmarosa, ylang ylang, sweet orange and clary sage. Breathe is crisp and cooling, to breathe deeply and feel clear-headed: lemon, camphor, peppermint, lemon eucalyptus, cedarwood, nutmeg, thyme and rosemary. Happy is bright citrus for a quick lift: citronella, grapefruit, mandarin, litsea cubeba, clary sage, turmeric, sweet orange and geranium.
Each blend comes two ways, both 10 ml. The roll-on is the blend in organic coconut oil, ready for the skin, with a premium glass roller that is smoother and more hygienic than metal; roll it onto wrists, neck or temples and breathe in deeply. The pure oil is undiluted, for a diffuser: two to four drops is enough. It comes in a dropper bottle with a kid-safe lid, and should be diluted in a carrier oil before it touches skin.
Yes. The roll-ons are made for adults and children alike. Each one is the blend already diluted in organic coconut oil, so it is ready to roll onto wrists, neck or temples. The pure oil, meant for a diffuser, comes in a dropper bottle with a kid-safe lid.
They are 100% pure, and nearly all of the essential oils in our blends are organic. Every blend is freshly made by hand in small batches to strict GMP standards, and every oil is tested for purity. They are bottled in patented violet glass that keeps the light out, so the oils stay potent. Our essential oils are for aromatherapy, to be enjoyed as part of your day.
Nothing. We offer free US shipping on every order, whatever you buy: hand sanitizer, face serums and essential oils alike. Orders placed by 2 pm Eastern on a business day usually ship the same day, and Shopify emails you a tracking link the moment we create your shipping label.
Orders placed by 2 pm Eastern on a business day (Monday to Friday, except holidays) usually ship the same day. Orders placed later usually go out the next business day. Shopify emails you a tracking link the moment we create your shipping label. Delivery times are estimates; once a package is with the carrier, we will always help you follow it up.
We currently ship to addresses in the United States. Hand sanitizer contains alcohol and ships within the US only. If you live outside the US and would like our face serums or essential oils, write to us at hello@lemyn.com and the team will see what it can do.
The quickest way: log in with the Log in button at the top of the page and ask Sarah, our concierge. She can see your recent orders, their status and tracking, and tell you right away. You can also use the tracking link in your shipping email, or write to hello@lemyn.com with your order number. We will never ask for card numbers or passwords.
Your first order of each product line (hand sanitizer, face serums and essential oils) is risk-free. If you are not happy within 30 days of delivery, we give you your money back in full. It covers any size or pack, up to three bottles from that order, and it is one per customer (and one per household, address and payment method) for each product line.
Write to hello@lemyn.com within 30 days of delivery, or ask Sarah, our concierge, and include your order number. The team takes care of the rest. We refund the price you paid for the covered bottles to your original payment method. Banks usually show the refund within 5 to 10 business days.
Unopened face serums and essential oils, with the seal intact, can be returned within 30 days of delivery for a refund of the product price. Please contact hello@lemyn.com first and we will send you the return address; return shipping is paid by you. Outside the risk-free promise, hand sanitizer is final sale in every size and pack: it is a regulated over-the-counter product that contains alcohol, and once it has left us we cannot take it back.
Tell us within 30 days of delivery at hello@lemyn.com and send a photo of the item and the packaging. We will send a replacement or refund it, with no need to send anything back. If a package has not arrived, let us know within 30 days of the expected delivery date; if tracking shows it was not delivered, we will replace or refund it.
Orders placed through Amazon, Walmart or another store follow that store's own return rules, so please start your return with the store where you bought it. Our risk-free promise and return terms apply to orders placed with us directly. If something arrives damaged, a broken pump for example, write to hello@lemyn.com with a photo, even if you bought it on Amazon or Walmart. We are happy to help, wherever you bought it.
Lemyn Coins are our rewards. You earn 1 Coin for every $1 you spend on our website, and 100 Coins are worth $5 off (20 Coins = $1). Lemyn Pro members earn Coins too, just like every customer. Wholesale and business accounts do not earn Coins.
Log in and go to checkout. Right above Payment you will see the Lemyn Coins box with your balance. It starts at "use all", up to the whole order, and you can use fewer with the − and + buttons. One tap on "Use" and the amount comes off before you pay; there is no code to copy. Coins combine with bundle savings, and they leave your balance only when the order is paid.
Log in with the Log in button at the top of the page. Your balance then shows on your account page and at checkout, and Sarah, our concierge, can tell you your balance too. Coins expire after 12 months without an order. Coins you use leave your balance only when the order is paid.
Lemyn Pro is for the people who keep the rest of us safe: nurses and healthcare workers, first responders, military and veterans. Members get a Pro price on every order for their own use, on top of bundle savings, and their first-order risk-free promise still counts. Orders are up to 6 bottles each.
Verify once on the Lemyn Pro page; it takes about a minute. Once you are verified, your Pro price comes off automatically at checkout whenever you are logged in.
Yes. Healthcare practices, government and public safety agencies, schools and universities, businesses and hotels, and resellers can apply for an account on the Lemyn Pro page. It takes about two minutes. We review every business application, usually within one business day, and then send you your account details. Buying for your unit or office rather than yourself? This is the account to open.
Yes. Tax-exempt orders are tax-free once your certificate is on file, and resellers can buy tax-exempt for resale with their resale certificate.
Lemyn Organics is a family company in Naples, Florida. Our founder, Stephanie Ittstein, is a cosmetic scientist, aromatherapist and aromadermatologist, and she formulates everything we make. In her words: "From our family to yours. I do this because I love it." Every product, from the hand sanitizer to the face serums and essential oil blends, is freshly made in small batches.
In our own FDA-registered facility in Florida. We built the factory ourselves because no contract manufacturer met our standard. Everything is freshly made in small batches: never bought by the drum, never shipped in from overseas, never sitting in a warehouse. Every batch of hand sanitizer is tested by an independent lab for impurities and signed, and each bottle carries a batch record and a made-on date. Everything we make is vegan and cruelty-free, never tested on animals.
Sarah is the Lemyn concierge, an SI (formerly known as AI). She is trained by our own team, above all by Stephanie, not by an outside company, and she knows our products, orders and policies. You can type to her or talk to her from any page; she can suggest the right bottle, put products on your screen, and, if you are logged in, tell you about your orders and Lemyn Coins. When she does not know something, she will have the team follow up by email.
Write to us at hello@lemyn.com, or ask Sarah, our concierge, on any page. We are a family business and we read every message. Our address: Lemyn LLC, doing business as Lemyn Organics, 3823 Tamiami Trail East, Unit 383, Naples, Florida 34112.
Write to us at hello@lemyn.com or ask our concierge. We are a family business and we read every message.
Lemyn LLC, doing business as Lemyn Organics · 3823 Tamiami Trail East, Unit 383, Naples, Florida 34112